Welcome to #TheCustomLife™
BALANI strives to create the highest quality custom garments using the finest fabrics and materials.
BALANI is not responsible for damages caused by normal wear and tear or overuse.
BALANI does not cover damage caused by a personal accident, improper care by dry cleaners, negligence, or the natural wear of colors and materials over extended time and use.
Please contact your personal BALANI stylist for tips on how to increase the longevity of your garments. Dry cleaning garments regularly is not recommended.
BALANI is not responsible for the cost of garment alterations under the following circumstances:
- A weight loss or weight gain of more than 20 lbs
- A garment purchased over 365 days
- A non-BALANI branded garment
Refunds and Exchanges
Custom Clothing: Since each BALANI garment is 100% custom made for you, we do not offer any returns or refunds of merchandise. All sales final.
Accessories: Accessories purchased at BALANI may be returned for a full refund at any of our BALANI locations. Merchandise must be unworn and have it’s original tags or packaging. Refunds are credited to the original payment method.